How long does it take to process and ship my order?
Orders are typically processed within 0-1 business days (Monday to Friday). After shipping, delivery usually takes 1-2 business days (Monday to Friday).
How long will it take to receive a refund after I return an item?
After we receive and inspect your returned item, the refund will be processed within 7 days to the original payment method.
What should I do if I want to return my order outside the return period?
Returns must be initiated within 30 days of delivery. After 30 days, we are unable to accept returns.
Are there any restocking fees for returns?
No, we do not charge restocking fees. You will be refunded in full once your return is processed and approved.
Is delivery free?
Yes, Gandolin offers free shipping.
Contact us
Customer Support
Hours: Monday to Friday, 10:00 to 18:00 GMT
Email: support@gandolin.com
Phone: +3197010269256
Company Information
Store Name: Gandolin
Registered Office:
61 Bridge Street
Kington HR5 3DJ
United Kingdom