Privacy Policy

This Privacy Policy outlines how Standorm (we, us, our) processes your personal data. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and local data protection laws, ensuring transparent and lawful processing for customers in the Netherlands.

1. Data Controller Details

We are the Data Controller responsible for the personal data collected through our online store.

  • Store Name: Standorm
  • Address: Křižíkova 44, 18600, Prague, Czechia
  • Contact Email: support@standorm.com

2. The Personal Data We Collect and Our Legal Basis

We adhere to the principle of data minimization, collecting only the data necessary for specific purposes, based on a lawful ground as defined by the GDPR.

Data for Order Fulfillment: When you purchase, we collect your Name, Shipping Address, Billing Address, Email Address, and Phone Number. This is used to process your order, manage delivery, and handle returns or warranty claims. The Lawful Basis is that processing is necessary for the performance of a contract (GDPR Art. 6(1)(b)).

Website Usage Data: When you visit, we automatically collect your IP Address, browser type, and operating system. This information is collected to ensure the security, functionality, and stability of our website. The Lawful Basis is our legitimate interest (GDPR Art. 6(1)(f)).

Marketing Emails: If you sign up separately, we collect your Email Address to send you product updates and offers. The Lawful Basis is your explicit consent (GDPR Art. 6(1)(a)), obtained via a double opt-in process.

3. Consent and Withdrawal of Consent

By providing your personal data for a purchase, you agree to its use solely for that transaction (contractual necessity). For marketing, we require your explicit consent (opt-in). If you wish to withdraw your consent for marketing emails, you can do so at any time by clicking the 'unsubscribe' link in the email or by contacting us at support@standorm.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

4. Disclosure of Personal Data and Third-Party Services

We do not sell your personal data. We share it only when essential for business operations. We ensure that all third-party processors comply with the GDPR and, where required, have a Data Processing Agreement in place.

  • Platform & Hosting: Our store is operated on the Shopify Inc. platform, which stores and secures your data.
  • Payments: Payment data is processed by our service providers (e.g., Mollie, Stripe) and is encrypted according to PCI-DSS standards. We do not store full card details.
  • Shipping: Your contact and address details are shared with our logistics partners (e.g., PostNL) to ensure product delivery.

International Data Transfers: If data is transferred outside the European Economic Area (EEA), such as to Shopify in the US/Canada, we ensure this transfer is lawful by implementing Standard Contractual Clauses (SCCs) and supplementary safeguards to guarantee adequate protection.

5. Data Security and Retention

Protecting your data is essential. We use technical measures, including SSL/TLS encryption (HTTPS), to secure data transmission. We retain data only for as long as necessary. Purchase data is typically kept for seven (7) years to meet the legal obligation for tax and business administration.

6. Your Rights

As a data subject under the GDPR, you have the right to Access your data, request Rectification (correction), request Erasure (deletion), request Restriction of Processing, request Data Portability, and to Object to processing based on legitimate interest. To exercise these rights, please contact us at support@standorm.com. We will respond within one month.

Right to Lodge a Complaint: If you believe we have processed your personal data unlawfully, you have the right to file a complaint with the national supervisory authority in the Netherlands, the Dutch Data Protection Authority (AP). You can find their current contact details on their official website.

7. Cookies and Tracking Technologies

We use cookies to ensure functionality and to improve your experience. We require your explicit consent via a Cookie Banner for all non-functional cookies (e.g., for analytics, marketing, or tracking), in compliance with local law. You can manage or withdraw your cookie consent at any time via the cookie settings on our website. Details about the cookies we use can be found here.

8. Changes to The Privacy Policy

We reserve the right to modify this policy at any time. We recommend checking the current version regularly. Any changes will become effective immediately upon being published on our website.

For any questions or feedback regarding this policy, please contact us via the email address listed in Section 1.